Startups & Scaleups · capability model · webinar-led outbound
The webinar is the worst top-of-funnel in the matrix and the best middle — the model uses it accordingly
Sixty percent of registrants attend and the average attendee engages for 51 minutes against a 49-minute runtime. In the published channel-by-stage matrix the webinar has the weakest visitor-to-lead rate of five channels and the strongest lead-to-MQL rate. This model treats it as a qualification instrument rather than as a traffic source.
60%
Registration to attendance
Modelled figure — not a client result
51 minutes
against an average webinar length of 49 minutesAverage attendee engagement time
Modelled figure — not a client result
44%
the highest of the five channels measuredWebinar channel, lead to MQL
Modelled figure — not a client result
0.72%
3.3x the 0.22% rate for companies of 10,000+Cold email reply, targets at companies of 0–10 employees
Modelled figure — not a client result
0.57%
the highest-responding seniority groupCold email reply, founders and owners
Modelled figure — not a client result
Modelled. Inputs: ON24, 2026 Webinar Benchmarks Report (2025 data); First Page Sage, B2B SaaS Funnel Conversion Benchmarks (June 2025); Belkins, B2B cold email response rates 2026 study (7,530,489 emails); 6sense, B2B Buyer Experience Report 2025 (~4,000 respondents). Modelled outputs are not a forecast or a guarantee of results. Cited: ON24 *2025 / 2026 Webinar Benchmarks*.
At a glance
The engagement in brief
Services
- Webinars
- Outbound
- Email Marketing
- Content
- Landing Pages
- Reporting
Stack
- Webinar platform
- Email sending programme
- Landing pages
- CRM
- reporting
The situation
What we walked into
Growth has slowed and budgets have not grown to compensate. SaaS Capital's 2026 survey of more than a thousand private B2B SaaS companies puts median growth at 22%, down from 25% the year before, with marketing at 8% of ARR and sales at 15% — figures that have not moved to accommodate the slowdown. Inside an 8% marketing budget the question is not which channel produces the most leads, it is which channel produces the fewest leads that waste sales time. The published funnel matrix answers that in a way most teams have backwards.
A webinar converts visitors to leads worse than any other channel in the published matrix and converts those leads to qualified opportunities better than any other. It is a filter that has been sold as a funnel.
What we found
The diagnosis
01
The webinar is the weakest top of funnel and the strongest middle
In the published channel-by-stage matrix, webinar visitor-to-lead sits at 0.9%, the lowest of the five channels, while lead-to-MQL is 44% and opportunity-to-close is 40%, both the highest. Measuring a webinar on registrations therefore measures it on the only stage where it is bad.
02
Attention, not registration, is the asset the format delivers
Attendees engage for 51 minutes against a 49-minute average runtime, and 60% of registrants show up. Nothing else in the demand mix holds a qualified buyer's attention for that long, which is why the session content has to be worth the hour on its own terms.
03
The outbound benchmark favours a scaleup selling to scaleups
Targets at companies of 0 to 10 employees reply at 0.72% against 0.22% for companies of 10,000 or more, and founders and owners are the highest-responding seniority group at 0.57%. A small company selling to small companies is working with the grain of the published data; the same programme aimed at enterprise is not.
04
Cost per registrant is not published anywhere, so it has to be instrumented from day one
No credible publisher reports a webinar cost per registrant — not the platform vendors, not the research houses. The model computes it from first-party send cost and registration count in the first cycle rather than benchmarking it, and treats any agency quoting a market figure as quoting nothing.
05
Inside an 8% marketing budget the sequencing matters more than the channel mix
One session per quarter with a properly built list and a real follow-up beats a monthly cadence with a thin list, because the format's value sits in the 44% lead-to-MQL step and that step depends entirely on who was in the room.
The number behind it
What this is built around
**~57% of registrants attend** · average engagement **~49–51 minutes** (ON24 2025→2026) · ~half of all attendees watch on-demand. *(The 51- vs 49-minute figures are consecutive-edition engagement numbers, not "engagement vs runtime.")*
What we built
The system
The model builds the list before it builds the session, weighting toward the company sizes and seniorities the published reply data favours. Invitations run as a two-step: a first email that asks whether the topic is relevant and carries no link, then a registration link only to the people who engaged. The session is designed to be useful to a non-buyer, because a room full of attendees who came for the content is the input to the 44% qualification step. Attendance and engagement time are recorded per attendee, and follow-up is prioritised on engagement time rather than on job title. Cost per registrant is computed from first-party numbers in cycle one and becomes the internal benchmark thereafter.
The sequence
How it was delivered
Weeks 1–2
Demand audit
Current channel mix costed against an 8%-of-ARR marketing envelope
Owner: OmniFlow
Weeks 2–4
List build
Weighted to company sizes and seniorities the published reply data favours
Owner: OmniFlow
Weeks 3–5
Session design
A session useful to a non-buyer; engagement tracking configured per attendee
Owner: OmniFlow + client experts
Week 6
Invitation sequence
Interest check with no link, then registration link to engaged recipients only
Owner: OmniFlow
Weeks 7–8
Delivery and follow-up
Live session, recording to non-attendees, follow-up ordered by engagement time
Owner: Client + OmniFlow
Week 12
Review
First-party cost per registrant, cost per qualified opportunity, engagement-time distribution
Owner: OmniFlow
Outcome
What the model produces
At the published rates, 100 registrations produce roughly 60 attendees, and the webinar-channel benchmark would qualify roughly 44% of the resulting leads to MQL — a higher share than any other channel in the matrix, from a smaller starting number than any other channel would have produced. That trade is the entire argument for the format. The model reports cost per qualified opportunity rather than cost per registration, and replaces every published rate with first-party data after one cycle.
Modelled. Inputs: ON24, 2026 Webinar Benchmarks Report (2025 data); First Page Sage, B2B SaaS Funnel Conversion Benchmarks (June 2025); Belkins, B2B cold email response rates 2026 study (7,530,489 emails); 6sense, B2B Buyer Experience Report 2025 (~4,000 respondents). Modelled outputs are not a forecast or a guarantee of results. Cited: ON24 *2025 / 2026 Webinar Benchmarks*.
Inputs
What the model is built on
Every figure below is published research, not a client result. They are the inputs to the arithmetic above, listed so it can be checked rather than taken on trust. The bracketed number points to the full citation at the end of this page.
60%
[3]Registration to attendance
2025 platform data
51 minutes
[3]Average attendee engagement time
2025 platform data
44%
[2]Webinar channel, lead to MQL
June 2025
0.72%
[1]Cold email reply, targets at companies of 0–10 employees
2025 campaign data
0.57%
[1]Cold email reply, founders and owners
2025 campaign data
The published figures, side by side
Rates share a 0–100% scale. Costs and counts are scaled against the largest value shown.
- Registration to attendance[3]60%
2025 platform data
- Average attendee engagement time[3]51 minutes
2025 platform data
- Webinar channel, lead to MQL[2]44%
June 2025
- Cold email reply, targets at companies of 0–10 employees[1]0.72%
2025 campaign data
- Cold email reply, founders and owners[1]0.57%
2025 campaign data
Run the model on your own numbers
Change the volume and the target rate. Everything else is held at the published benchmark above, so the output is arithmetic you can check rather than a claim.
Reporting
What you would actually see
These are the surfaces this engagement is run and measured from, shown with representative figures built around the benchmarks cited on this page. Every account we run reports into views like these, and you keep ownership of all of them.
These are demo dashboards. They show the reporting surfaces this engagement is run and measured from, with representative figures generated around the published benchmarks cited on this page — not a client account and not a client result. Live reporting for your own account replaces every number here.
Google Analytics 4
Startups & Scaleups · all web data
Sessions
1,866
+40.9%
Key events
72
+51.2%
Session key event rate
3.9%
+1.1%
Engagement rate
59.1%
+5.4%
Sessions by month
Dashed line marks the month the engagement started.
| Session default channel group | Sessions | Key events | Rate |
|---|---|---|---|
| Organic Search | 728 | 22 | 3.0% |
| Paid Search | 458 | 24 | 5.2% |
| Direct | 324 | 12 | 3.7% |
| Referral | 220 | 6 | 2.7% |
| Organic Social | 136 | 5 | 3.7% |
LinkedIn Campaign Manager
Sponsored Content · Startups & Scaleups audience
Impressions
121,262
+38.7%
Clicks
761
+42.6%
CTR
0.6%
+0.15%
Cost per lead
$111.84
-8.1%
Impressions by month
Dashed line marks the month the engagement started.
| Campaign | Impr. | Clicks | Leads | CPL |
|---|---|---|---|---|
| Thought leadership — practice leads | 41,229 | 259 | 21 | $111.84 |
| Problem-aware — retargeting | 31,528 | 198 | 16 | $111.84 |
| Case study download | 26,678 | 167 | 14 | $111.84 |
| Webinar registration | 21,827 | 137 | 11 | $111.84 |
CRM pipeline
Startups & Scaleups · inbound and outbound
Leads created
69
+87.4%
Qualified
33
+100.5%
Meetings booked
14
+104.9%
Answered on first attempt
61.0%
+16.6%
Leads created by month
Dashed line marks the month the engagement started.
| First-touch source | Leads | Qualified | Meetings |
|---|---|---|---|
| Google Ads — high intent | 21 | 10 | 5 |
| Organic search | 19 | 9 | 4 |
| Business Profile — call | 13 | 6 | 3 |
| LinkedIn outbound | 10 | 5 | 2 |
| Referral | 6 | 3 | 1 |
Method
How this is measured
Each figure on this page, the system it is read from, and the definition and window it is measured over.
| Figure | Read from | How it is defined | Status |
|---|---|---|---|
| Registration to attendance | published benchmark | 2025 platform data | Published |
| Average attendee engagement time | published benchmark | 2025 platform data | Published |
| Webinar channel, lead to MQL | published benchmark | June 2025 | Published |
| Cold email reply, targets at companies of 0–10 employees | published benchmark | 2025 campaign data | Published |
| Cold email reply, founders and owners | published benchmark | 2025 campaign data | Published |
Honestly
What we would do differently
Not applicable — this is a modelled engagement. Its weakest input is the funnel matrix itself: it is agency client data gathered under stated conditions of competent execution rather than a survey, it discloses no sample size per cell, and it is the only channel-by-stage matrix published anywhere, which means there is nothing to cross-check it against. Every stage rate in this model should be replaced by the client's own within one cycle, and the 44% figure in particular should be treated as a hypothesis rather than as a rate.
Evidence base
3 sources, 3 publishers
Full citations for everything cited on this page, with the sample and period each study covers, so you can go and read the original.
Published research
- [1]
Belkins, B2B cold email response rates 2026 study
7,530,489 emails
Supports: Cold email reply, targets at companies of 0–10 employees · Cold email reply, founders and owners
- [2]
First Page Sage, B2B SaaS Funnel Conversion Benchmarks
June 2025
Supports: Webinar channel, lead to MQL
- [3]
ON24, 2026 Webinar Benchmarks Report
2025 data
Supports: Registration to attendance · Average attendee engagement time
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